Privacy Policy

Last updated June 11, 2026

This policy explains what information Thinware, Inc. (“Thinware”, “we”, “us”) collects when you register to download SimpleVM, how we use it, and the choices you have. By registering, you agree to this policy.

Information we collect

When you register for a SimpleVM download, you provide:

• Your name and work email address
• Your company and position
• Your country and your estimated number of hosts
• How you heard about us
• Whether you opted in to our newsletter

We also automatically record limited technical data needed to deliver the download and protect the service, including your IP address, browser user agent, and the date and time of your request.

How we use your information

• To send your one-time download code and provide access to the SimpleVM ISO.
• To respond to your questions and provide support.
• To send you the product newsletter, only if you opted in. You can unsubscribe at any time.
• To understand who is evaluating SimpleVM and improve our product and documentation.
• To secure the service, prevent abuse, and meet legal obligations.

Legal basis

We process your registration details to provide the download you requested and based on our legitimate interest in operating and improving SimpleVM. We send marketing email only with your consent, which you can withdraw at any time.

Cookies and local storage

SimpleVM.com does not use third-party advertising or tracking cookies. We use your browser's local storage to remember that you have already registered, so we can take you straight to the code step. This data stays in your browser.

How we share information

We do not sell your personal information. We share it only with service providers who act on our behalf, such as our email delivery and hosting providers, and only as needed to operate the service. We may disclose information if required by law or to protect our rights, users, or the public.

Data retention

We keep your registration information for as long as needed to provide the download, support you, and run our business, and as required by law. Download codes and download links are short-lived and expire automatically. You can ask us to delete your information at any time.

Security

We protect your information with reasonable technical and organizational measures. Traffic to the site is encrypted in transit over HTTPS, download codes are stored only as one-way hashes, and access to registration data is restricted.

Your rights

Subject to your local law, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing email. To exercise any of these rights, email support@thinware.net. We will respond within a reasonable time.

International users

Thinware is based in the United States, and your information is processed there. If you register from outside the United States, you understand that your information will be transferred to and processed in the United States.

Children

SimpleVM is a product for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page. Significant changes will be communicated where appropriate.

Contact us

If you have any questions about this policy or your information, contact us: